Telemedicine Operations Part 2: The Implementation Begins So #TrustTheProcess

In this blog series, we’re discussing Eagle Telemedicine’s proven and replicable implementation process. Part I dealt with the importance of the “kick-off” call to get things rolling with the implementation of a telemedicine program. The “kick-off” sets the stage, creates clear expectations of the implementation, and facilitates clear and transparent communication, but now the implementation process begins in earnest. Next up in the implementation process is the start of weekly implementation discussions.

Telemedicine Operations Part 1: The Kick-Off Call

Over the past few months, your team has decided that an Eagle Telemedicine solution is the right strategy for meeting the specific and unique needs of your hospital. Now that you’ve accomplished the “what,” it’s time to talk about the “how.” Enter Phase Two: implementation. Having completed hundreds of implementations in a wide variety of specialties, we have created a replicable playbook that enables rapid start-up and clear, concise monitoring on a go-forward basis.

Return on Investment: Taking the First Steps in Creating an Inpatient Telemedicine Program

Telemedicine. The evolution continues. For hospital administrators today, the conversation has switched from “What is Telemedicine?” to “How do I get a Telemedicine program started?” In every situation where inpatient telemedicine is considered, return on investment (ROI) factors prominently in the decision. The four key factors hospitals should consider: Impact on transfers, improved clinical metrics, patient and family satisfaction, and physician retention.

Eagle Technology Enabled Inpatient Care - Ethos

Technology-Enabled Inpatient Care. How does Eagle deliver it? ETHOS is the key.

I’ve written frequently in previous blog posts about our physicians’ “webside manner”—their skills in communicating with patients, families and hospital clinical staff. They are very good at making everyone comfortable with the telemedicine environment. But they don’t go it alone. They are partners with hospital clinical staff who serve as their hands when consulting with, diagnosing, and treating patients.

Fast Track to Licensure: The Convenience of the Interstate Medical Licensure Compact (IMLC) for Telemedicine Providers

Applying for a medical license is often a tedious process, especially when you’re a telemedicine provider who will be providing services in several states simultaneously. With most states taking one to two months to review initial license applications and sometimes an additional two to three months to issue the license, obtaining a license can also be very time consuming. The Interstate Medical Licensure Compact (IMLC) is an expedited process for physicians (who qualify) to use as a pathway to licensure.

Clearing the Hurdles Part II: A Guide to Setting Up a Telemedicine Program in Your Hospital

In this blog series, we’re outlining some of the major hurdles to starting a telemedicine program in the hospital setting. Part I dealt with the failure to see the strategic value of telemedicine, and how to overcome it. Here are four other strategic hurdles we have encountered in the quest to gain consensus at the medical staff and board level. Resistance comes in many forms—personal, political, institutional—but it can be overcome with a thorough understanding of telemedicine’s myriad benefits.

Clearing the Hurdles Part I: A Guide to Setting Up a Telemedicine Program in Your Hospital

Many U.S. hospitals are realizing strong returns on their investments in telemedicine. Staffing gaps are filled, patient transfers are reduced, and Leapfrog scores as well as other metrics are on the uptick. And by the way, their staffing costs have gone down. Despite the success stories, other hospitals struggle, for a variety of reasons, over the question of whether to implement telemedicine. In this new series of blog posts, we’ll cover the strategic and tactical challenges that often arise when a hospital is considering a telemedicine program, and we’ll offer tips on how to meet them. In this first installment, we discuss some of the strategic challenges involved in making the case for telemedicine and encouraging its adoption by a hospital or health system.