About the Hospital
CHRISTUS Trinity Clinic, located in Tyler, Texas, is a vital healthcare provider in East Texas, serving a population of over 100,000 people. The clinic faced a significant challenge in maintaining comprehensive coverage for maternal fetal medicine (MFM) with only one specialist available. As the largest town in the region, the clinic also served a broader rural community with limited access to specialized care. The single MFM specialist at the clinic was responsible for both inpatient and outpatient services, leading to burnout and the risk of patient transfers to larger cities like Dallas for treatment.
The Challenge
CHRISTUS Trinity Clinic faced several critical challenges in maintaining its maternal fetal medicine (MFM) services. With only one MFM specialist available, the clinic was struggling to meet the demand for specialized care across a large region. The MFM physician was on-call 24/7, covering both inpatient consults and outpatient clinic appointments. This constant responsibility led to significant stress and fatigue, putting the clinic at risk of losing its only MFM specialist.
The Solution
CHRISTUS Trinity Clinic partnered with Eagle Telemedicine to implement a telemedicine program specifically for maternal fetal medicine. This allowed the clinic to provide continuous MFM coverage, even when the primary specialist was unavailable. Eagle’s telemedicine physicians provided both inpatient and outpatient care, including consultations and follow-ups. This enabled an additional average of 154 clinical and ultrasound consults a month which CHRISTUS Trinity Clinic would not have otherwise been able to support.
Benefits & Outcomes
- Alleviated specialist burnout
- Reduced Patient Transfers
- Improved patient access
