Katie Cherry, Eagle Telemedicine’s Director of Credentialing and Licensing, hosted the first physician recruiting webinar. Our team walked through the way we hire telemedicine physicians and answered participants’ licensing questions. To keep you up to speed, we highlighted and explained the major points of the Licensing & Credentialing 101 webinar.

Before a doctor starts working with Eagle Telemedicine, we have our own application that the doctor must complete. To guarantee that our physicians are legit, we run all our primary source of verification and check professional references. Once we complete that process, the doctor must be approved by our medical executive committee and our credentials board to be hired as a telemedicine physician.

How We Help Hired Telemedicine Physicians Succeed?

Our Credentialing team prefills applications for hospitals that are in need of physicians with certain specialties. Because the application belongs to the Physician and not Eagle, we always provide doctors with a review of the application before sendoff. 

When you are hired by Eagle and a partnered hospital, here’s what you should expect:

  • Working in a small team
  • Better work-life balance
  • Expert training
  • Ability to focus on patient care

PHYSCIAN NEWS: CREDENTIALING & LICENSING 101

Eagle Telemedicine & Credentialing

Eagle supports our physicians through the process of getting to us, your team, and patients. Katie Cherry walks through the 5 things you need to complete an application for your specialty.

How does a virtual medical doctor get credentialed?

Why is Credentialing & Licensing Important?

Some states might have requirements around credentialing, but it is typically hospital specific. Hospitals are typically accredited commissions with a creditor. Some of our hospitals are accredited by different agencies and state licensing requirements are determined by each state.

What additional information do I need to know about the Credentialing process?

We vet physicians and check that they are a certified M.D. or D.O. If those steps are completed successfully, then we start the credentialing process to consider hiring that telemedicine physician. 

Eagle is Joint Commission accredited, meaning we must privilege all new providers and our internal credentialing in our first step of the process. It takes 30-60 seconds to complete the internal credentialing process and move applicants through the board approval process 

Credentialing with our hospital partners can take anywhere from 30 – 120 days (about 4 months). This reduces the credentialing timeframe and amount of paperwork with those facilities so if a provider is licensed, can take as little as 30 days (about 4 and a half weeks) to privilege. The timeframe is longer if going through the traditional credentialing process. The number of hospitals we assign to a physician varies by provider. I would say 5-10 hospitals per provider depending on coverage model as well as provider’s availability. 

As TeleHospitalist Trainer, my focus is to prepare our new telemedicine hospitalist providers for success right from their very first shift. TeleHospitalists must be comfortable with the technology, as well as the subtleties of each TeleHospitalist team. Learning to develop a ‘webside manner’ is critical when communicating and creating a personal connection with patients. This training will enable new TeleHospitalists to provide high quality care.

– Dr. Brian Hunt, TeleHospitalist Trainer

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