About the Hospital
Western Wisconsin Health is a Critical Access Hospital in Baldwin, Wisconsin—population 4,000, about 30 miles east of Minneapolis. It includes 11 acute care beds, an obstetrics (OB) unit, a surgery unit, an emergency department (ED), and an attached rural health clinic. The hospital approached Eagle with a need for telemedicine night coverage.
The Challenge
The facility had a hospitalist program with two physicians covering the day shift, and a nurse practitioner (NP) covering evening and nighttime hours. The departure of the NP’s in 2017 made it difficult for the facility to find consistent overnight coverage.
The Solution
Western Wisconsin Health began an Eagle TeleNocturnist program in 2017. The Eagle physician team advises and provides support to the nursing staff that covers the inpatient care unit and patients at the skilled nursing level at night.
Benefits & Outcomes
- Sustainable Scheduling
- Hospital Staff Support
- Patients Treated Locally
