Cameron serves as Senior Program Coordinator for Eagle, focusing on program healthcare quality metrics and improvement of clinical coordination — achieving greater efficiency, improving patient care and enhances communication between on-site staff and the company’s virtual doctors.
In his first role at Eagle Telemedicine as a Credentialing Assistant, he managed the company’s professional liability roster and physician resources, including the enrollment of new virtual doctors. He maintained the credentialing database of remote medical doctors and supported credentialing of telemedicine provider, including ongoing verification, licensure, board certification and Drug Enforcement Agency (DEA) certificate renewals for virtual doctors working for Eagle.
At the University of Colorado Anschutz Medical campus, Cameron collaborated with Director of Risk Management to present malpractice claim status updates of providers for monthly University of Colorado Hospital (UCH) Credentials Committee, as well as UCH Medical Staff Office, and outside credentialing entities. He spearheaded the overhaul of departmental claims management and implemented office-wide electronic file saving convention for case correspondence, medical records, and intake notes.
Cameron received his Bachelor of Arts in Sociology at the University of Denver and a Master of Public Health (MPH) with a concentration in healthcare management at the Rollins School of Public Health at Emory University.
In the past year, we’ve seen a tremendous number of positive changes to synchronous telehealth in 3 areas:
- Flexible Delivery Models
- Specialty Expansion
- Treatment Locations
To respond to the surge of patients, hospitals had to deploy a tremendous amount of flexibility. Telemedicine delivery models expanded and improved access to specialists, increased coverage and navigated rapidly changing patient volumes. Virtual doctors provided support for onsite staff as hospitals reached capacity and clinical teams were working longer hours to care for coronavirus patients.
The greater demand for healthcare also opened minds about how telemedicine can improve access to specialties where providers are not usually available. Suddenly, hospitals in rural communities unable to transfer ICU patients and needed direct, immediate support from infectious disease (ID), critical care and pulmonology physicians. While Eagle has been providing ICU and ID coverage for some time, few other telemedicine providers offered these specialties. The unique situation will hopefully expand care for the long term.